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NHS 111

NHS 111 is a new telephone service for people in (Kent/Sussex/Surrey) to call if they need medical help fast but are not in a life-threatening situation.

The easy to remember number has been introduced to help people get the right help, at the right time, especially at weekend and out of hours.

NHS 111 is free to call and is available 24 hours a day, 365 days a year.

Your call to NHS 111 will be handled by a team of fully trained advisers and experienced nurses and doctors  who will assess your condition and direct you to the local service that can help you best, when you need it.

Ther are now only three numbers to call if you need NHS care urgently: 999 for life-threatening emergencies, your GP Surgery and NHS 111.

Thank you.

outofhoursWhen We Are Closed

Thames Doc provide out of hours cover. They can be contacted on 020 8390 9991. If you phone the surgery out of these hours your call will automatically be diverted to Thames Doc. 

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the phone

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 and over only)
  • call 111

NHS 111 is available 24 hours a day, 7 days a week.

If you have difficulties communicating or hearing, you can:

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website